Week 5: Exploration (Industry)
Date: October 4, 2023
Working towards: Milestone 3
Summary: Continued exploration of the Opportunity space, particularly from industry professionals this week
1. What did you accomplish last week?
On September 30th, I attended the all-day AI+Edu conference organized by Betsey's company MeshEd. I post some of the takeaways from that below. Also at the event, I was able to run into and corner Jonathan Harber and ask him for his thoughts and advice for my project, which I detail below.
2. What obstacles, questions, or surprises did you encounter, if any?
I was surprised by how caught off-guard some of the largest organizations were by GenAI. I suppose it makes sense considering how organizations would hire experts in particular fields, and those experts would only know what they know. GenAI is so new that it is shaking up all that crystalized knowledge that they had gained over many years, so I can understand why it'd be so disconcerting.
I was also surprised by how many people at the event were more interested in solutions that took care of their problems for them instead of for solutions that could teach them how to solve those problems. What implications would this have for designer of learning solutions, then?
3. What do you plan to accomplish for next week?
I am still unsure of which topic I'll choose, but I did find it helpful to set up the project plan and structure in the meantime. I hope by next week I'll know definitively what I want to explore.
I continue to reach out to people in order to gather the data I need to focus in on a topic. I wound up a little bit depressed as a result of what I discovered :)
Featuring educators from school districts, tech companies like Google, academics from Harvard, and high school students who are focusing on AI, the conference provided a very diverse mix of interesting perspectives.
What was most interesting (and caused me a bit of depression!) was to hear so many people talking about how they "no longer needed" to learn things anymore since there would be an AI solution that would just "do" it for them soon.
Is that what I would be competing against as a learning designer, I wondered. Would I end up spending all my energy designing a solution that is optimized to help users learn only for them to balk at it if there are alternatives that make ZERO demands on their cognitive resources to use?
Jonathan was a former professor of mine in the EdTech Entrepreneurship course as well as the founder and chairman of the accelerator StartEd. He also founded one of the first EdTech companies in the 90s that provided educational management tools and services. After running into him at the event, I got him to share some of his thoughts:
Don't be afraid to raise the bar.
I didn't have time to ask other questions, unfortunately, but the sense I got from him was that he was rather unimpressed with some of the startups he was seeing in the EdTech space currently.
As my exploration of the Opportunity space came to an end, I looked back through my talks with industry professionals and professors to see what kinds of insights I could draw from it all.
The interviews with my professors were profoundly helpful, particularly in helping me see and understand what issues mattered to them. This was helpful because it allowed me to see from a more high-level perspective than what I would have been able to see on my own. And industry professionals were very helpful in letting me see what some of the most pressing pain points were right now.
So what did this mean for my own project, then? After reflecting on what I had learned and gathered, I decided on the following next steps:
Learn more about GenAI
Focus on Innovating on Old Problems
Talk to more People